Commonly Asked Questions
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.
What is your return policy?
STRICTLY FOLLOW RULES & POLICIES BY COMPANY ORDERS.. PLEASE READ THEN BUY..
RETURN & REFUND POLICY:
At MYTHFAB, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products we cannot accept exchange or return of any products once sold or delivered.
no refunds .... strictly prohibited by ecommerce rules applicable.. Read policies before purchasing..
No exchange in size issues and dislikes material and items ..
MYTHFAB is not responsible for any damage caused after delivery.
In case of damage product issue (at the time of delivery) with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact in their original packaging, in an undamaged condition and subject to following terms-
- Complete Compulsory unboxing video required to verify any damage claim.
-Exchanges requests will be subject to checking and vetting
-Damages due to user's mishandling by any mean will not be covered under this Policy.
-Once your return request has been accepted, the process will be completed within 7-21 business days.
-No Refund shall be made once goods are sold.
If customer want refund then 65% charges will be deducted in customer amount.. then rest amount will pay the company...
All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:
Only if any physical damages or defective issues..
Please make an unboxing video complete compulsory, no cutting video..
Has missing parts or accessories
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Unique Luxury Pieces
Extensive luxury collection where each item is unique & high on fashion
Stellar luxury pieces at irresistible discounts & with installment purchase options
Reliable and secure platform with 25,000+ creation having lifetime authenticity guarantee.
Worldwide Delivery & Returns
What you see is what you get, else money back
yes if product is out of stock..No cancellation from customer side.
Cancellations made within 24 hours to the event will incur a 3.5% fee deducted bank charges..
In case products out of stock and if your mind change for shopping... customer will choose another item.but no refund policy..
Note: Customer once order online dont be cancelled in any reasons because we cant manage bank charges ..
If cancelled the order customer should liable to pay Bank charges... We are original seller so don't judge us ... keep in touch always.. we will give best quality products in best price.. Strictly restricted rules & policy.. please read before purchasing..
What are the shipping policy options?
MYTHFAB PROVIDE ORDER BY MULTIPLE COURIER SERVICE LIKE DTDC , DEHLIVERY, XPRESS BEES, FEDEX, INDIAN POST, BLUEDART ETC.. ACCORDING TO CLIENTS SATISFACTION..
SOME TIMES DELAYS BECAUSE ORDER IN DEMAND OR MISPLACED BY COURIER SERVICE.. SO WE WILL SHIP AGAIN IN THAT SITUATION..
SORRY FOR INCONVENIENCE LATE ISSUES OF DELIVERY .. Unpredictable issues at the time of DELIVERY ISSUES IN SOME STATES.. PLEASE CO-OPERATE WITH US.. Max Delivery time in India is 7-15 days..
Terms & Conditions:-
Without Payment no dispatching and no hold for items. All are equal to us.
No exchange No Return No Refund on *dislike basis*.
360 degree unboxing parcel video required in case of any damage or wrong and missing item. Issue must be clear in video without any pause or cut. Send video with in 5-6 hour of parcel received. If any issue.
After tht we can't consider the query.
In case of Exchange or Return two side shipping bear by customer no excuse on that Please
Slightly colour vary or light-dark due to digital photography or mobile-computer monitor settings.
You all are aware about the courier services so please once the order is placed wait for atleast 7-10 working days incase of ready to ship orders and 10-15 days if in making .Tracking id is generated within 24-48 hrs of dispatch
small issue like stone, thread, mark etc not considered in damage. we are not responsible for delivery time damages..
Don't ask discounts on less quantity. It up only bulk.
when mentioned ship free, only thn free else always extra.
No refund in any case once order is placed.
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